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Name
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Address
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Specifications of the processing of personal data
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The processing of data takes place on the following location(s)
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Amazon Web Services, Inc.
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410 Terry Ave North
Seattle, WA
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IT infrastructure incl. storage
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EU (Ireland)
The AWS GDPR Data Processing Addendum with Standard Contractual Clauses (SCC) is part of the AWS Service Terms and is available automatically for all customers transferring personal data from the EU to any of the AWS regions around the world, including in the US.
Amazon Web Services does not access or use your content for any purpose. Data is only stored in Ireland, and not in the US. Amazon will not move or replicate your content outside Ireland.
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Atlassian Pty Ltd.
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Level 6
341 George Street
Sydney, NSW 2000
Australia
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Support process
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US/EU/AU
Data Transfers from Europe to the US, Atlassian adheres to Standard Contractual Clauses (SCC) to transfer data from the EEA and UK to the US. Although Privacy Shield has been invalidated, Atlassian is still committed to honouring its obligation regarding data protection under its framework. Atlassian follows the EU GDPR-rules.
The product that we use from Atlassian does not process any other data than what you feed it with. Any upload to Atlassian is handled manually by a Learningbank employee from our customer support.
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Microsoft – Office365
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1 Microsoft Way, Redmond, WA 98052
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Support process
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EU (Netherlands/Ireland)
Data Transfers from Europe to the US, Microsoft adhere to Standard Contractual Clauses (SCC). Although Privacy Shield has been invalidated, Microsoft has been using both SCC and Privacy Shield for several years.
Microsoft does not process any other data than what you feed it with.
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Salesforce.com Inc.
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The Landmark @ One Market, Suite 300, San Francisco, CA 94105
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Support process
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EU (Germany/France)
Salesforce’s services pursuant to Salesforce’s Processor Binding Corporate Rules (BCR) and the Standard Contractual Clauses (SCC), both of which are incorporated by reference into Salesforce’s Data Processing Addendum.
Any upload to Salesforce is handled manually by a Learningbank employee from our customer support.
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Zendesk Inc.
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1019 Market St., San Francisco, CA 94103
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Support process
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US
Zendesk has obtained regulatory authorization of its controller and processor Binding Corporate Rules (BCR) for its customers’ data, which provide a robust mechanism to transfer personal data from the EU to members of the Zendesk family of companies when using our services.
Zendesk does not process any other data than what you feed it with.
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Wrike, Inc.
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10 Almaden Blvd. Ste 1000, San Jose, CA 95113
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Project Management
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EU (Netherlands)
Wrike’s services pursuant to the European Commission’s Standard Contractual Clauses (SCC), both of which are incorporated by reference into Wrike’s Data Processing Addendum.
Any upload to Wrike is handled manually by a Learningbank employee based on customer request.
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Blendr NV
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Grauwpoort 1,
9000 Ghent, Belgium
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Integrations
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EU (Belgium)
Blendr has ISO 27001 certification and meets all internal standards in information security.
Blendr does not access or use your content for any purpose. Data is only accessible in Belgium, and not in the US. Blendr will not move or replicate your content outside Belgium.
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Intercom
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San Francisco (HQ), CA
United States
KPMG Building, 55 2nd St 4th floor, San Francisco
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Support process
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EU (Ireland)
Data is only handled in Ireland, and when we refer to Intercom, we mean Intercom R&D Unlimited Company, a company registered in Ireland. Intercom relies on Standard Contractual Clauses (SCC).
Intercom does not process any other data than the one you feed it with.
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Productboard
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San Francisco (HQ), CA
United States
612 Howard St, San Francisco
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Support process
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US
Productboard complies with the GDPR and EU Data Protection laws in general. To allow transfers of personal data from EU member counties; the Standard Contractual Clause (SSC) have been incorporated.
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Hubspot
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25 First Street, 2nd Floor, Cambridge, MA 02141, United States.
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Synchronized with Salesforce
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US
Hubspot has included both the Privacy Shield and SCC’s as the legal mechanisms to transfer data from the EU.
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