Keep every location consistent – from onboarding to service

Learningbank is built for hospitality and restaurant teams that want to

  • streamline hygiene, compliance, IT security, and customer data training

  • create mobile micro-learnings for busy frontline teams

  • give location managers clear visibility into onboarding, training, and follow up

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industry Restaurants 1

Trusted by hospitality and restaurant teams across the Nordics

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THE CHALLENGE

One learning academy for every store, role, and country

Training in supermarket chains happens locally – owned by busy store managers and tracked through pen, paper, or scattered systems. That makes it hard to scale, hard to follow up on, and too easy to replace with "learning by doing" when the workday gets busy. And when learning breaks down, it shows.

  • Employees skip training when it doesn't fit the workday
    When training feels too long, too irrelevant, or too hard to access mid-shift, employees opt out – not because they don't care, but because the format doesn't meet them where they are.
  • Managers are expected to develop their teams but lack the tools
    Store managers are expected to coach, follow up, and build capability – but without visibility into who's ready for what, they're guessing. The workday fills up and development gets pushed aside.
  • HR and L&D are asked to do more with less
    L&D teams put in the work – but struggle to see whether every employee is ready for the reality of the store floor.
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Consistency is retail's real challenge

In retail, performance happens on the floor, not in a course. New hires come in fast. Roles change. Seasons hit. Compliance is non-negotiable. Managers are expected to keep standards high across every location.

That’s the real issue. Retail doesn’t struggle with learning. It struggles with consistency.

INPUT FRA MORTEN: Hvis det er muligt, skal vi til denne sektion have illustrationer fra platformen, der viser readiness score og manager view

A) Build readiness fast

Create structured, role-based onboarding and training journeys that run across stores and shifts. Keep admin work low.

B) Put managers in control

Give managers visibility and tools to coach and guide performance. Clear next steps matter more than dashboards.

C) Prove people can do the job

Tie learning to real work, including on-the-job verification. Completion is not the same as readiness.

How workforce enablement works in retail

In retail, workforce enablement is simple. Get people ready fast, give managers control, and prove readiness on the job.

That’s how you keep standards consistent across every store.

 

Drive performance across every store

Retail performance comes down to readiness, not completion rates. Give people clear, role-based learning, and give managers visibility into gaps and follow-up. That’s how standards scale across stores and business impact shows up on the floor.

Input fra Morten: Her skal vi have en illustration af rejsen – jeg (Jesper) har et screenshot liggende til inspiration.

Compliance that holds up across departments

Track required certifications and training across roles, with proof and follow-up where it matters.

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One platform – different perspectives

The store employee

  • learns on the job and in the flow of work.

  • gets training that fits the role and responsibilities.

  • progresses with skills and career journeys.

The store manager
  • gets visibility into who needs support and where to step in.
  • has the overview of the team's skills and certifications.
  • makes the team efficient and streamlined.
The HR/L&D and admins
  • set clear career journeys for the employees.
  • spot gaps in execution and readiness.
  • compare learning to impact.

Knowbot. Less searching, more doing.

Retail runs on questions. How do we handle returns? Where is the checklist? What is the hygiene procedure? When knowledge is available in the moment, people move forward instead of waiting for a manager.

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Take a quick platform tour

THE CHALLENGE

High pace. High turnover. Inconsistent training.

Hospitality and restaurant teams operate in fast-moving environments where every shift depends on people being ready. New hires need to get up to speed quickly. Hygiene, compliance training, IT security, and customer data training must be completed on time. Service standards need to stay consistent across locations.

But when training is handled locally, tracked manually, or delivered in formats that do not fit the workday, it becomes hard to know who is ready, who needs support, and what needs follow-up.

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Training has to fit the shift

When learning is too long, too desktop-heavy, or hard to access during a busy day, frontline employees struggle to complete it. Mobile micro-learning makes it easier to train in short moments before, during, or between shifts.

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Managers need clear visibility

Location managers are responsible for onboarding, compliance, customer data, service quality, and employee development – but without a clear overview, follow-up becomes manual and inconsistent.

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Consistency is hard across locations

Every location needs to deliver the same standards for hygiene, service, IT security, customer data, and operations. Without one shared learning setup, training quality can vary from manager to manager and location to location.

THE SHIFT

From completed training to teams that are ready to perform

Whether you’re starting from scratch or already using a communication platform like Relesys, the gap is the same: delivery isn’t the same as readiness.

Completion rates show who finished the training. Learningbank shows who is ready to perform – and helps managers turn that insight into consistent execution across every store.

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THE SHIFT

From local follow up to consistent execution

Completion rates show who finished the training. Learningbank shows who is ready, who needs support, and where managers need to act – helping every location deliver more consistent onboarding, compliance, and service.

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Old way New hires learn on the job from whoever has time – inconsistent, untracked, and entirely dependent on which store and manager they happen to get

With Learningbank Structured journeys that start before day one, with both digital and on-the-job activities, and continue through the first 90 days

02

Old way One L&D person responsible for learning across 30 stores. Whether managers engage is entirely down to goodwill.

With Learningbank Every manager has a tool that makes following up on learning the easiest part of their day

03

Old way Food safety certifications tracked in Excel, renewed after they’ve already expired

With Learningbank Automated tracking, expiry alerts, and audit-ready documentation in one click

04

Old way Updates pushed through a communication app – seen once, scrolled past, and never connected to whether anyone actually learned anything

With Learningbank Structured learning journeys that build on each other – with verification that knowledge has landed, not just been delivered

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Old way Regional managers assuming all stores are executing consistently

With Learningbank Live visibility across every store, every team – from one dashboard

One platform. Every location. Every role.

Learningbank connects the parts that usually stay disconnected: HR, L&D, operations, location managers, and frontline employees. Training becomes easier to manage, managers get the visibility they need, and every location gets a clearer path from learning to performance.

Hygiene and compliance training without the manual follow-up

Keep mandatory hygiene, safety, IT security, customer data, and compliance courses on track without spreadsheets or manual reminders. Learningbank assigns the right training, tracks completion, sends follow-ups, and gives managers a clear view of what is missing, overdue, or completed.

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What supermarket and grocery customers achieve

Outcomes our customers have reported — using conservative estimates.

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What hospitality and restaurant customers achieve

Outcomes our customers have reported – using conservative estimates.

 

50%

faster time to productivity freeing up time for managers and employees

80%

higher learner satisfaction compared to previous training systems

75%

reduction in training hours through blended digital training

45 days

to roll out consistent training across 500+ locations – without adding headcount

“Learningbank allows our Training coordinators to quickly create, update, and localize content for different countries, while features like automatic translation significantly reduce the time and effort needed to adapt materials across languages.”

Anastasia Vasileva, Training Manager, Hesburger

 

Less expensive than inconsistent service and missed compliance

Our Enablement Platform consists of one default Culture platform loaded with features
– with the option to add packages tailored to your specific needs.
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See what Learningbank looks like for your hospitality and restaurant teams

Book a 30-minute conversation. We'll show you how hospitality and restaurant teams can use Learningbank to streamline onboarding, manage compliance, support IT security and customer data training, and keep training consistent across every location.

+300k

More than 300.000 people use our platform on a weekly basis to up their skills and progress

What our clients say

Want to know what it's like to work with us?
Don’t just take our word for it, but lean on the reviews below.

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Stine Mørch

Stine Mørch

HR
Rema 1000

"Learningbank is insanely efficient, flexible, and innovative.
We are IMPRESSED!"

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customer testimonial

Linn Urke Osnes

Training Manager
Jets Group

"Learningbank is such an easy and user-friendly learning platform. Modern solutions and great customer support!"

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Krist Viaene

Academy Manager
Lindab

"We reduced the time for our classroom training from a couple of days to 1 day. We have saved a lot of time and money."

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Ida Borgenvik

HR Coordinator
Prima Assistanse

"We need the employees to take the training and now they want to do it because it's easier and more fun"

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One platform.
Add the modules you need

Learningbank’s Workforce Enablement Platform connects learning, readiness, and execution in one operational setup. Build a foundation with Culture, then add the modules your organization needs to map capability, spot gaps early, and keep skills current as work evolves.

Culture

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Culture is the foundation of the Workforce Enablement Platform – then add the modules your organization needs. Make learning the engine of daily performance, growth, and operational excellence
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Skills

Make learning part of everyday work from day one consistent across roles, teams, and locations, and easy to keep moving.
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Empower

Give managers simple workflows to coach, follow up, and verify progress in real work. Less admin, more consistent performance.
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Knowledge

Put practical know-how where work happens. Make it easy to find the right information fast — and keep everyone aligned.
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Compliance

Keep mandatory training and certifications under control across shifts and sites. Stay audit-ready with clear documentation and visibility.