Kickstart Your Frontline Defence

Build a stronger frontline from day one. 

Give new hires the essentials they need to act safely and confidently when it matters. Help them make better decisions from the start and protect your business from avoidable mistakes.

 

Specsavers-colorsticks-n-sushi-colorcomwell-color
kickstart your frontline defence - why - t
sticks-n-sushi-new-purple
trioworld-new-purple
cary-group-new-purple
miles
comwell-new-purple
brenderup-group-new-purple
nic-christiansen-gruppen.new-purple
euro-cater-new-purple

We create industry and role-specific versions built for real work.

The Kickstart Your Frontline Defence Program is designed for the situations people actually meet in their workday. From frontline teams to HQ, every version is shaped by the risks, systems, and decisions employees face in their role.

New hires face reel risk before they feel ready

Frontline employees handle customer data, use digital systems, and meet compliance requirements from the moment they start. Kickstart Your Frontline Defence focuses on the essentials first, helping new hires act more safely and confidently without overwhelming them with too much information at once.

60% of initial intrusions starts with phishing

Phishing accounts for around 60% of initial intrusions, according to ENISA. New employees need to recognise the signs early.

58% of EU firms raise cyber awareness

58% of EU businesses make employees aware of ICT security obligations, according to Eurostat. Clear expectations support safer behaviour.

75% clicked a simulated phishing email

75% of employees clicked a test phishing email in an EU-backed training project. Practical awareness helps expose risky habits early.

learningstore - hero

Build a stronger compliance foundation from day one

New frontline employees have a great deal to learn. When onboarding tries to cover everything at once, essential information can become harder to absorb and apply in the situations that matter first.

  • The challenge: New hires encounter customer data, digital risks, and in-store regulations before they have fully settled into their roles. Training that is too broad or too heavy can make it harder to recognize what matters most.

  • The solution: Three short, practical modules introduce GDPR essentials, IT security basics, and key regulations relating to tobacco, medicine, and alcohol. The content is designed around situations employees may encounter during their first days on the job.

  • The impact: Faster readiness, fewer avoidable mistakes, and a consistent compliance foundation that can be developed further as employees grow in their roles.

What Kickstart Your Frontline Defence helps you solve

New frontline employees need to make responsible decisions before they have had time to learn every policy, process, and requirement in detail.

Kickstart Your Frontline Defence creates a clear first step in onboarding, giving employees essential knowledge while making the training easier to complete, retain, and apply.

What the program changes

The program helps organisations replace an overloaded introduction with a more focused start. New hires gain a shared compliance foundation, while the organisation gets a consistent way to introduce essential requirements across teams and locations.

kickstart your frontline defence - how t

Maximize value with our rollout concept

We've got your back. To help the program land in day-to-day operations, we support setup, customization, launch, and ongoing relevance. That includes adapting content to your context and industry, aligning on rollout, and helping you keep the topic alive beyond go-live.

Turn responsible behavior into everyday judgment

Responsible Behavior is designed for real work, not classroom theory. The learning is role-specific, scenario-based, and built around situations people actually face on the floor, in HQ, and in management roles.

Short modules, clear journeys, and decision frameworks reinforced over time help turn policy into something people can use. The result is more consistent action, not just completed training.

in the flow of work

Built for different roles and responsibilities

Responsible Behavior is structured around the situations different audiences actually face. That means role-specific learning journeys for frontline employees, HQ teams, and managers.

Each journey focuses on the decisions, risks, and responsibilities that matter in that role, so the training feels more relevant and is easier to apply in practice.

role specific

Set the program up for your reality

Responsible Behavior can be adapted to your context, so the rollout feels relevant from the start. That includes aligning the experience with your organization, your priorities, and the people it needs to reach.

We also help you plan launch and follow-through, so the program is easier to introduce, easier to maintain, and more likely to stay relevant over time.

customize

Create more consistent decisions at scale

Responsible Behavior is built to do more than document completion. It helps people make the right calls in the situations that shape risk, escalation, and daily execution.

The outcome is more consistent frontline decisions, faster escalation, reduced exposure, and stronger operational governance across roles, stores, and markets.

Better decisions

Designed for frontline reality

Responsible Behavior is built around the way retail actually works. That means role-specific journeys, real store scenarios, short modules, and learning that fits into daily operations.

It is designed to be practical and easier to apply in the moment, so the learning supports better judgment where it matters most.

 

buil for retail
Why-responsible-behavior-works

From content to capability

Learningstore delivers learning activities built for the flow of work.  It’s built to feel relevant for your people. Content is tailored to roles and industries, and designed to fit naturally into daily routines.

And while everything is ready-made, it’s never been easier to customize, brand and localize. That's why Learningstore makes learning worth loving.

We're not creating content for content’s sake - but learning designed to build skills, support better decisions, and strengthen performance across roles and locations.

Because it lives inside Learningbank’s Workforce Enablement Platform, it becomes more than a content library. It becomes part of how you enable your workforce - every day.

icons-default-new-purple 74

GDPR basics

Handle personal data the right way. Know what matters in daily work.

icons-default 7

IT security awareness

Spot digital risks before they spread. Build safer habits from the start.

icons-default-new-purple 56

Frontline regulations

Get clear on key rules and requirements. Act right on the floor.

icons-default-new-purple 73

New hire ready

Give people a practical start. Make compliance easier from day one.

icons-default-new-purple 72

Build for real work

Short, focused, and easy to use. Made for the pace of frontline roles.

FAQ about The Cyberfitness Program

What is Kickstart Your Frontline Defence designed to help with?

The program gives new frontline employees a practical introduction to essential compliance topics, helping them make safer decisions and avoid common mistakes from day one.

See how Kickstart Your Frontline Defence could work in your organization

We would love to walk you through the program and show how Kickstart Your Frontline Defence can be tailored to your roles, responsibilities, and reality.
 
Kickstart Your Frontline Defence is part of Learningstore – and it's designed to work with your Workforce Enablement Platform, seamlessly connecting to skills, certifications, and continuous employee development.

300k

More than 300,000 people use our platform on a weekly basis to up their skills and progress