From boring classroom training to engaging digital training
PureGym increased onboarding completion from 3% to 80% and made training easier to roll out at scale.

Key takeaways
Higher completion
Completion rates increased from 3% to 80% on digital onboarding through relaunch and initiatives.
Faster updates
Learning modules can be updated quickly and pushed out fast when operations change.
Saved manager time
Central onboarding plans help managers spend less time on training and more on local follow-up.
Built in-house
The team created 250+ learning modules themselves using a platform they describe as intuitive.
About PureGym
PureGym (formerly Fitness World) is Denmark’s largest fitness franchise, founded in 2005, with more than 170 centers and nearly half a million members. The organization employs around 4,300 people across centers and headquarters.
The challenge
Before Learningbank, PureGym relied on classic classroom training. As the organization grew, it became necessary to think in new and more digital ways, and to find a training setup that could reach employees across Denmark with the same information.
When the digital learning journey began, completion rates were only 3% because employees did not know the learning platform existed. PureGym needed to make digital training relevant and visible in everyday work, not just something that existed in the background.

The solution
PureGym made Learningbank a practical tool for daily L&D work. The platform was used in day-to-day projects and tasks, and training could be sent out centrally to ensure that employees across Denmark received the same information.
This was supplemented with tailored onboarding plans for each staff group, created centrally. That way, employees were prepared for their new role, while managers could focus on local onboarding. PureGym also created more than 250 modules and used Content Creator to build and update content without needing advanced IT skills.
Jacqueline Jensen
L&D Consultant, PureGym

The results
Employees responded positively to digital training and wanted even more. By relaunching the platform and starting a series of initiatives, PureGym increased completion on digital onboarding to 80%, and to 70% for the remaining learning paths. Digital training became an integral part of the employees’ workday.
PureGym could also quickly change or update learning modules and reach employees fast. During the first corona lockdown, they sent out messages and learning modules that changed from day to day depending on restrictions, helping employees prepare for a new type of workday.
“If you ask the employees, they will definitely say that the digital training has become an integral part of their workday.”
Jacqueline Jensen
L&D Consultant, PureGym
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