Empower your frontline workers & improve customer service
The key to consistently delivering 5* customer service is your employees. Encourage and help your employees grow and succeed in their roles.
✨ Improve employee motivation & loyalty
Encourage and help your employees to grow – this improves motivation, job satisfaction, and retention. And it’s better for the company and your customers.
✨ Provide a positive and streamlined onboarding experience
Make a great first impression to make new hires feel they are in the right place. A structured onboarding process reduces time to productivity - and in the end, retains employees
✨ Reach, engage, and train employees
Equip your workforce with the skills and knowledge they need at the time they need it through engaging, mobile learning.
How does it work?
Create content with interactive features – and save time with AI-assisted learning helper - and overcome language barriers with auto-translations.
Build automized learning journeys for e.g onboarding and connect different types of learning - on-the-floor training, digital training, and physical courses.
Now, employees will automatically receive digital learning when they meet the trigger e.g change job role, store, or something completely else
Say hello to some of our great customers
Prima Assistanse: Increased Course Completion Rates Up To 98%
"The fact that our systems now speak to each other saves us a lot of hours and headaches!"
Mari L. W, Prima Assistanse
Fitness World: Academy with more than 250 Modules
“If you ask the employees, they will definitely say that the digital training has become an integral part of their workday.”
Jaqueline J, Fitness World
Why the services industry loves us
App/mobile learning
What's in your employees' pockets? Yes, their phones. Train your employees anywhere, anytime.
Interactive
Micro-learning
Short learning courses for your employees to learn in small bites during their work day.
Blended-learning
Combine digital learning, on-the-floor learning, and physical courses for better learning experiences.
Auto-translation
Translate your learning content with one click. Provide your employees with learning content in more languages.
AI-powered Learning Helper
Save time with a “digital assistant bot” that helps you create the best learning content.
Automize learning journeys
Set up automized learning paths based on triggers like role, store, employment stage, etc.
Track performance
Follow easily up on store engagement/performance and let managers track employees' progress.
Ready to improve frontline staff effectiveness & customer service?
Get a demo of our Learning Lifecycle Platform and see some of the best use cases for service companies.
We've helped companies like: