Make every store team ready to sell

Learningbank is built for retail teams that want to

  • drive sales with timely campaign and product training

  • streamline onboarding and learning across all stores

  • give managers clear visibility to act on store training

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Trusted by retail leaders across the Nordics

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THE CHALLENGE

One learning academy for every store, role, and country

Training in supermarket chains happens locally – owned by busy store managers and tracked through pen, paper, or scattered systems. That makes it hard to scale, hard to follow up on, and too easy to replace with "learning by doing" when the workday gets busy. And when learning breaks down, it shows.

  • Employees skip training when it doesn't fit the workday
    When training feels too long, too irrelevant, or too hard to access mid-shift, employees opt out – not because they don't care, but because the format doesn't meet them where they are.
  • Managers are expected to develop their teams but lack the tools
    Store managers are expected to coach, follow up, and build capability – but without visibility into who's ready for what, they're guessing. The workday fills up and development gets pushed aside.
  • HR and L&D are asked to do more with less
    L&D teams put in the work – but struggle to see whether every employee is ready for the reality of the store floor.
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Consistency is retail's real challenge

In retail, performance happens on the floor, not in a course. New hires come in fast. Roles change. Seasons hit. Compliance is non-negotiable. Managers are expected to keep standards high across every location.

That’s the real issue. Retail doesn’t struggle with learning. It struggles with consistency.

INPUT FRA MORTEN: Hvis det er muligt, skal vi til denne sektion have illustrationer fra platformen, der viser readiness score og manager view

A) Build readiness fast

Create structured, role-based onboarding and training journeys that run across stores and shifts. Keep admin work low.

B) Put managers in control

Give managers visibility and tools to coach and guide performance. Clear next steps matter more than dashboards.

C) Prove people can do the job

Tie learning to real work, including on-the-job verification. Completion is not the same as readiness.

How workforce enablement works in retail

In retail, workforce enablement is simple. Get people ready fast, give managers control, and prove readiness on the job.

That’s how you keep standards consistent across every store.

 

Drive performance across every store

Retail performance comes down to readiness, not completion rates. Give people clear, role-based learning, and give managers visibility into gaps and follow-up. That’s how standards scale across stores and business impact shows up on the floor.

Input fra Morten: Her skal vi have en illustration af rejsen – jeg (Jesper) har et screenshot liggende til inspiration.

Compliance that holds up across departments

Track required certifications and training across roles, with proof and follow-up where it matters.

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One platform – different perspectives

The store employee

  • learns on the job and in the flow of work.

  • gets training that fits the role and responsibilities.

  • progresses with skills and career journeys.

The store manager
  • gets visibility into who needs support and where to step in.
  • has the overview of the team's skills and certifications.
  • makes the team efficient and streamlined.
The HR/L&D and admins
  • set clear career journeys for the employees.
  • spot gaps in execution and readiness.
  • compare learning to impact.

Knowbot. Less searching, more doing.

Retail runs on questions. How do we handle returns? Where is the checklist? What is the hygiene procedure? When knowledge is available in the moment, people move forward instead of waiting for a manager.

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Take a quick platform tour

THE CHALLENGE

Local training. Busy stores. Inconsistent sales execution.

Retail training happens in the middle of a fast-moving workday. New campaigns launch, products change, customer expectations rise, and store managers are expected to keep every employee ready – often while also running the floor. When training is hard to scale, hard to follow up on, or disconnected from daily work, it affects both performance and the customer experience.

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Employees miss training when it doesn't fit the workday

When training feels too long, too generic, or too hard to access during a shift, employees opt out – not because they don't care, but because the format doesn't meet them where they are.

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Managers are expected to develop their teams but lack the tools

Store managers are expected to onboard, coach, follow up, and drive performance – but without clear visibility into who's ready for which campaigns, products, and customer situations, they're left guessing.

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HR and L&D need consistency across every store

Retail teams need to roll out learning fast across locations, roles, and languages – while making sure the right people complete the right training at the right time.

THE SHIFT

From completed training to teams that are ready to perform

Whether you’re starting from scratch or already using a communication platform like Relesys, the gap is the same: delivery isn’t the same as readiness.

Completion rates show who finished the training. Learningbank shows who is ready to perform – and helps managers turn that insight into consistent execution across every store.

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THE SHIFT

From completion to enablement

Completion rates show who finished the training. Learningbank shows who is ready to perform – and helps managers turn that insight into consistent execution across every store.

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Old way New hires learn on the job from whoever has time – inconsistent, untracked, and entirely dependent on which store and manager they happen to get

With Learningbank Structured journeys that start before day one, with both digital and on-the-job activities, and continue through the first 90 days

02

Old way One L&D person responsible for learning across 30 stores. Whether managers engage is entirely down to goodwill.

With Learningbank Every manager has a tool that makes following up on learning the easiest part of their day

03

Old way Food safety certifications tracked in Excel, renewed after they’ve already expired

With Learningbank Automated tracking, expiry alerts, and audit-ready documentation in one click

04

Old way Updates pushed through a communication app – seen once, scrolled past, and never connected to whether anyone actually learned anything

With Learningbank Structured learning journeys that build on each other – with verification that knowledge has landed, not just been delivered

05

Old way Regional managers assuming all stores are executing consistently

With Learningbank Live visibility across every store, every team – from one dashboard

One platform. Every store. All roles.

Learningbank connects the parts that usually stay disconnected: HQ, L&D, store managers, and employees on the floor. Learning becomes easier to act on, managers get the visibility they need, and every store gets a clearer path from training to performance.

Automation that runs your learning operations

Connect once to your HR system and Learningbank handles the rest – enrolling new hires in the right journey, reassigning learning when someone changes role or location, sending reminders, and flagging what needs attention. The rules are set once. The platform runs continuously.

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What supermarket and grocery customers achieve

Outcomes our customers have reported — using conservative estimates.

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What retail customers achieve

Outcomes our customers have reported – using conservative estimates.

 

50%

faster time to productivity freeing up time for managers and employees

80%

higher learner satisfaction compared to previous training systems

75%

reduction in training hours through blended digital training

45 days

to roll out consistent training across 500+ locations – without adding headcount

“With Learningbank, we get what we need. We can see completion rates & ratings of trainings and we can make the training personal. Both are vital things to be able to see the impact with training. Plus, it’s easy to use, we easily get the data from the analytics part in the platform.“

Søren Jensen, Head of Retail L&D, Specsavers

 

Less expensive than underperforming employees

Our Enablement Platform consists of one default Culture platform loaded with features
– with the option to add packages tailored to your specific needs.
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See what Learningbank looks like for your stores

Book a 30-minute conversation. We'll show you how other retail teams are using Learningbank – and what it could look like for yours.

+300k

More than 300.000 people use our platform on a weekly basis to up their skills and progress

What our clients say

Want to know what it's like to work with us?
Don’t just take our word for it, but lean on the reviews below.

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Stine Mørch

Stine Mørch

HR
Rema 1000

"Learningbank is insanely efficient, flexible, and innovative.
We are IMPRESSED!"

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customer testimonial

Linn Urke Osnes

Training Manager
Jets Group

"Learningbank is such an easy and user-friendly learning platform. Modern solutions and great customer support!"

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Krist Viaene

Academy Manager
Lindab

"We reduced the time for our classroom training from a couple of days to 1 day. We have saved a lot of time and money."

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Ida Borgenvik

HR Coordinator
Prima Assistanse

"We need the employees to take the training and now they want to do it because it's easier and more fun"

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One platform.
Add the modules you need

Learningbank’s Workforce Enablement Platform connects learning, readiness, and execution in one operational setup. Build a foundation with Culture, then add the modules your organization needs to map capability, spot gaps early, and keep skills current as work evolves.

Culture

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Culture is the foundation of the Workforce Enablement Platform – then add the modules your organization needs. Make learning the engine of daily performance, growth, and operational excellence
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Skills

Make learning part of everyday work from day one consistent across roles, teams, and locations, and easy to keep moving.
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Empower

Give managers simple workflows to coach, follow up, and verify progress in real work. Less admin, more consistent performance.
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Knowledge

Put practical know-how where work happens. Make it easy to find the right information fast — and keep everyone aligned.
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Compliance

Keep mandatory training and certifications under control across shifts and sites. Stay audit-ready with clear documentation and visibility.