Employees in the financial sector need much more than just onboarding and compliance training. New roles, responsibilities, products, and services are constantly being created to adapt to all of the changes in the financial industry.
"It is really nice, that everything runs automatically in the platform, and when new employees join Lunar, they automatically receive learning from the platform."
Nanna Kvist, HR Coordinator, Lunar
Investing in Employees
Creating and sustaining a competitive advantage in the Financial Services Industry always comes down to the employees.
Arbejdernes Landsbank wanted to accelerate the process for new colleagues, so they more quickly got a sense of belonging and an understanding of the culture. Luckily, the feedback showed that new employees got up to speed faster.
More automation, more segmentation
Lunar has created all of their learning in Learningbank’s Learning Lifecycle Platform, where they also have used the opportunity to suit the content to different departments and levels. They work with a segmentation approach, where they combine the employees with relevant learning.
Strong negotiating skills and ‘soft skills’
Employees working with corporate clients in Danske Bank train their skills in ‘strategic customer dialogue’ here under the ability to negotiate with a digital training. The keywords are a coherent strategic change proces and a consistent Nordic customer experience.
The Must-Know Statistics
Great onboarding leads to 70% higher employee productivity
Source: Glassdoor survey
of employees say that they would stay at a company longer if there is investment in their learning and development
Source: LinkedIn Workplace Learning Report 2019
of L&D professionals feel that the skills gaps negatively impact their companies
Source: LinkedIn Workplace Learning Report 2020
Challenges with learning – in financial services
Adapting training to a busy workday
Streamline onboarding and training across locations
Demand for training in the area of risk
Identifying skills gaps and tracking skill development
Increased need for knowledge about ever-changing products and services
Time-consuming and ineffective physical courses
Demand for insights on new regulations
Supporting learning in the flow of work
Key benefits - of the Learning Lifecycle Platform
Reduce onboarding and training costs
Automate learning/training journeys and streamline training
Create better product knowledge
Easy to update and share training in Compliance, AML Risk, Credit Risk, and other risk areas.
Improve customer experience with soft skills training
Prevent IT security and data breaches with training that's always up-to-date
What's our – secret?
A number of platform features built to make learning stick - and increase the learning outcome
High learner engagement and easy for admins to create learning content and automate learning journeys
Our customers are never left alone - our learning experts are always there to help and guide them
We make sure to integrate the platform with the other software/systems our customers use daily
Great learner/user experience - it might sound simple, but it's often overlooked in employee tech.
Set yourself up for success today
Let one of our learning experts show you the Learning Lifecycle Platform in action - and share the best use cases.