A Skilled Workforce for Growth
Employees in the financial sector need much more than just onboarding and compliance training. New roles, responsibilities, products, and services are constantly being created to adapt to all of the changes in the financial industry.
"It is really nice, that everything runs automatically in the platform, and when new employees join Lunar, they automatically receive learning from the platform."
Nanna Kvist, HR Coordinator, Lunar
Investing in Employees
Creating and sustaining a competitive advantage in the Financial Services Industry always comes down to the employees.
Shorter
time-to-performance
Arbejdernes Landsbank wanted to accelerate the process for new colleagues, so they more quickly got a sense of belonging and an understanding of the culture. Luckily, the feedback showed that new employees got up to speed faster.
More automation, more segmentation
Lunar has created all of their learning in Learningbank’s Learning Lifecycle Platform, where they also have used the opportunity to suit the content to different departments and levels. They work with a segmentation approach, where they combine the employees with relevant learning.
Strong negotiating skills and ‘soft skills’
Employees working with corporate clients in Danske Bank train their skills in ‘strategic customer dialogue’ here under the ability to negotiate with digital training. The keywords are a coherent strategic change process and a consistent Nordic customer experience.
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Challenges with learning in financial services
- Adapting training to a busy workday
- Streamline onboarding and training across locations
- Demand for training in the area of risk
- Identifying skills gaps and tracking skill development
- Increased need for knowledge about ever-changing products and services
- Time-consuming and ineffective physical courses
- Demand for insights on new regulations
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Supporting learning in the flow of work
Key benefits of the Learning Lifecycle Platform
- Reduce onboarding and training costs
- Automate learning/training journeys and streamline training
- Create better product knowledge
- Easy to update and share training in Compliance, AML Risk, Credit Risk, and other risk areas.
- Improve customer experience with soft skills training
- Prevent IT security and data breaches with training that's always up-to-date
What's our secret?
- A number of platform features built to make learning stick - and increase the learning outcome
- High learner engagement and easy for admins to create learning content and automate learning journeys
- Our customers are never left alone - our learning experts are always there to help and guide them
- We make sure to integrate the platform with the other software/systems our customers use daily
- Great learner/user experience - it might sound simple, but it's often overlooked in employee tech.